Challenges
- KPIs: struggled to improve key metrics like ROAS & CAC, hindering scalability.
- GA4 data issues: faced discrepancies in event counts between Shopify & GA4, coupled with a lack of rich e-commerce data.
- Complex setup: multiple GTM containers, intricate tracking properties and a brittle bespoke implementation.
- Reporting: difficulties in self-service reporting and answering data-related questions.
- Meta match quality: average match quality score in Meta.
- Other platforms: previous attempts with platforms like Elevar were unsuccessful.